Payments Operations & Fraud Manager
About Sisu Group
Sisu Group is a fast growing startup founded by iGaming veteran Jan Svendsen, who previously founded Coolbet, NordicBet and Triobet - companies with a total exit value of over €240M. Sisu Group is on a mission to revolutionize the iGaming and online sports betting industry by creating the next-generation platform and products. Our offerings are 100% cloud-based, capable of seamless scaling across different regions and brands.
Sisu Group is funded by staff and outside investors, with secured funding totaling appr. €21M. We currently have over 110 team members and are planning rapid growth for 2024. The first brand, ReSpin.com, was launched in January, while the second brand, Epicbet.com, got life in June this year.
Your Role
As the Payments & Fraud Manager, you will:
Create and enforce policies and procedures for the fraud team, ensuring compliance with fraud prevention and anti-money laundering regulations.
Oversee third-party tools and relationships, including those with KYC and AML providers, ensuring optimal performance and cost-effectiveness.
Work closely with other teams and departments to improve operational efficiency, strengthen fraud prevention measures, and elevate the customer experience.
Identify opportunities to automate tasks and develop tools to streamline the team's workflow.
Manage the team’s budget and maintain strong relationships with third-party providers.
During the start-up phase, be willing to work with first-line tasks together with the rest of the team.
Collaborate with the BI team on reports and work with IT to develop in-house tools like a double account detection system.
What You Bring To The Role:
At least 3 years hands-on experience in Payments & Fraud and/or Anti-Money Laundering
Experience in leading new projects and taking over existing ones, ensuring successful execution and delivery.
Demonstrated ability to build, lead and inspire teams in a collaborative and inclusive culture.
Excellent communication and interpersonal skills for engaging with diverse teams, senior leaders, and external partners.
Deep understanding of fraud prevention, payments operations and anti-money laundering best practices.
Bonus Points:
You are familiar with crypto and blockchain technologies.
iGaming industry experience
Location:
Tallinn, Estonia, where our office is located.
Company culture and benefits:
At Sisu Group we believe in creating a positive and inclusive workplace culture where teamwork is the key. We value collaboration, open communication, and treat all team members as equals. We encourage each other to be proactive and take ownership, while also providing the support and resources needed to help them grow and develop even further.
We understand that our employees are our biggest asset, which is why we offer a competitive compensation package that includes stock options, and generous paid time off. We believe that building a great company is about more than just creating a successful product, it's about building a community of passionate and driven individuals who share a common goal.
If you're looking for a company where you can grow professionally, work with talented and dedicated colleagues, and make a real impact, while sharing our key values of caring, thinking outside the box, taking charge and having a positive mindset, then Sisu Group is the place for you.
By submitting this application, the candidate agrees that Sisu Group stores personal details to be able to process the job application. Sisu Group follows and is compliant with the General Data Protection Regulation. Clear police record required, ensuring a commitment to integrity and a safe workplace.
- Department
- Customer Experience
- Locations
- Tallinn
Tallinn
About Sisu Group
We are ambitious and aim to scale the organisation fast. We are always looking for talented team players. We offer competitive salaries and stock options, because here in Sisu we are all owners!
Payments Operations & Fraud Manager
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