Payments Coordinator
About Sisu Group
Sisu Group is a fast growing startup founded by iGaming veteran Jan Svendsen, who previously founded Coolbet, NordicBet and Triobet - companies with a total exit value of over €240M.
Sisu Group is on a mission to revolutionize the iGaming and online sports betting industry by creating the next-generation platform and products. Our offerings are 100% cloud-based, capable of seamless scaling across different regions and brands.
Sisu Group is funded by staff and outside investors, with secured funding totaling appr. €21M. We currently have over 110 team members and are planning rapid growth for 2024. The first brand, ReSpin.com, was launched in January, while the second brand, Epicbet.com, got life in June this year.
The Payments Coordinator will manage projects, collaborate with Business Intelligence to monitor payment services, create dashboards and reports, assist Legal with due diligence documentation, and handle daily requests, especially from the Treasury team.
Your Skills and Experience:
Have at least 2 years of experience working with payment providers (or have a FinTech background)
Show solid technological knowledge and proficiency with various platforms and applications relevant to the company's operations, including expertise in Excel, PowerBI, or similar tools.
Be fluent in both written and spoken English.
Possess excellent verbal and written communication and presentation skills.
Be well-organized, detail-oriented, independent, proactive, and able to handle stress effectively.
Excel in problem-solving and multitasking.
Demonstrate strong analytical, critical thinking, decision-making, and project management abilities.
Have strong networking skills and the ability to build relationships with key stakeholders, including customers and business partners.
Your will be responsible for:
Develop and analyze reports using Excel, PowerBI, and similar tools. Collaborate with the Business Intelligence (BI) teamTo create and maintain dashboards related to Payment Services, providing insights on performance factors and suggesting ways to improve the payment service experience on the company's websites.
Analyze and optimize the performance, costs, and volumes of payment providers. Address issues affecting the payment experience and coordinate with internal and external teams to resolve them.
Collaborate with the legal team with compliance and due diligence topics to ensure accuracy of the onboarding processes.
Source new payment providers through networking, research, and benchmarking.
Work with the treasury team to ensure accurate reconciliation of payment data and resolve discrepancies with customer support, payment providers, and the tech team.
Work closely with the treasury and payments operations teams to streamline settlements and top-ups, guaranteeing efficient and seamless processing of customer payout requests.
Maintain and develop relationships with payment providers, staying updated on their offerings to optimize costs.
Communicate with various internal teams to ensure they have the necessary information and tools before launching a new provider.
Identify and escalate potential business risks, taking ownership of critical issues.
Perform other duties as assigned by management.
Company culture and benefits:
At Sisu Group we believe in creating a positive and inclusive workplace culture where teamwork is the key. We value collaboration, open communication, and treat all team members as equals. We encourage each other to be proactive and take ownership, while also providing the support and resources needed to help them grow and develop even further.
We understand that our employees are our biggest asset, which is why we offer a competitive compensation package that includes stock options, and generous paid time off. We believe that building a great company is about more than just creating a successful product, it's about building a community of passionate and driven individuals who share a common goal.
If you're looking for a company where you can grow professionally, work with talented and dedicated colleagues, and make a real impact, while sharing our key values of caring, thinking outside the box, taking charge and having a positive mindset, then Sisu Group is the place for you.
By submitting this application, the candidate agrees that Sisu Group stores personal details to be able to process the job application. Sisu Group follows and is compliant with the General Data Protection Regulation. Clear police record required, ensuring a commitment to integrity and a safe workplace.
- Department
- Customer Experience
- Locations
- Tallinn
Tallinn
About Sisu Group
We are ambitious and aim to scale the organisation fast. We are always looking for talented team players. We offer competitive salaries and stock options, because here in Sisu we are all owners!
Payments Coordinator
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